Frequently Asked Questions
Everything you need to know about your Therabody style journey.
What is the standard shipping timeframe for my order?
Orders are typically processed within 1-2 business days. Standard shipping takes 3-5 business days, while express options are available at checkout for faster delivery.
How do I initiate a return or exchange?
We offer a 30-day return policy. Simply visit our online returns portal with your order number and zip code to generate a prepaid shipping label.
How can I ensure I select the correct size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our specifications, as our fashion cuts range from slim to oversized.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Klarna and Afterpay.
Are your garments sustainably sourced?
Therabody is committed to ethical fashion. We use organic cotton and recycled polyester in over 60% of our collections and partner with Fair Trade certified factories.
Can I track my package in real-time?
Yes, once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your delivery status.